Moderation Dashboard is a powerful Trust & Safety platform designed to help you visualize and manage the content you send to our Hive Models. The UI enables you to set up custom automated moderation actions and rules to implement your moderation policies without processing our model responses directly.

After submitting content through the Moderation Dashboard API, you can automatically take moderation actions or divert specific users and posts to a streamlined manual review feed according to rules you define in the interface, as well as visualize and sort through high-risk posts and users.

To request access, contact our team.

Key Features

• Auto Moderation: Set rules and workflows to automatically filter and block unapproved content and users.

  • Actions: Create custom user and post actions like deleting a post or banning a user. These actions will be triggered manually by your moderators on the dashboard, or through your defined auto-moderation rules.
  • Post & User Rules: Map out your content policies with custom rules to auto-moderate posts and users according to classification and severity.

• Streamlined Human Review: Design review queues with personalized filters, sorting options, and access controls, all the while prioritizing your moderators' well-being.

• Policy Management: Effortlessly implement moderation policies for automated and manual review actions, ensuring transparency and enabling quick policy adjustments as needed.

• Thresholds: Customize visual and text class thresholds to match your company's moderation policies and risk sensitivity.

• Reports + Appeals: Handle reports made by users on your platform with ease. Aggregate user-submitted appeals on moderators' decisions with our Appeals endpoint, allowing you to evaluate them with speed and efficiency.

• Analytics + Logs: All activity on Moderation Dashboard is logged. Leverage our comprehensive analytics tools to gain valuable moderation insights, or use our moderation logs in the process of helping your company achieve Digital Service Act (DSA) compliance.

• Alerts: Configure Slack alerts for crucial moderation events and moderator performance metrics.

• Spam Manager: View, filter, and remove unwanted spam text posted on your platform. Allow and Deny specific strings like URLs, domains, phone numbers, and emails based on your content policies.

How It Works

Once you have access, you can use your thehive.ai credentials to login to Moderation Dashboard. You will receive an email with an Authorization Token specifically for Moderation Dashboard. You'll need this token to authenticate each task you send to the Moderation Dashboard API (refer to Moderation Dashboard API Reference). Once you submit a request, you will receive a response specifying which rules were triggered for that post. You can also customize this response to receive more data back from the model (refer to API reference).

Invite Members

When signing up, you will specify the number of seats you require for Moderation Dashboard. To start, only one admin user will be granted access. To invite more users to Moderation Dashboard (up to the max number of seats you specified), the admin will need to sign in on thehive.ai and navigate to the organization connected to Moderation Dashboard. There, simply click "Members" in the side navigation bar and click the "+" icon to add more users. In the pop-out menu, you can enter the email addresses and the permission levels of the users you wish to invite.

When inviting more users, you will need to specify both Org Permission Level and Moderation Dashboard Permission Level (portal.thehive.ai). There are two Moderation Dashboard Permission Levels:

1. Admin: Read/Write access to all Moderation Dashboard pages, Invite Users
2. General: Read/Write access to Spam Manager, User/Content Feeds, Review Feeds only (no access to Rules, Thresholds, or Actions pages)

Data Retention

All media and results retention will follow the retention policy set on thehive.ai for that particular project. Please reach out to sales at [email protected] if you want to customize the data retention policy for a particular project.

Get Access

To sign up for Moderation Dashboard, please reach out to sales at [email protected] or through our Contact Us page.